Find the right job with Mylestones Employment
From 1 November 2025, Disability Employment Services (DES) will become Inclusive Employment Australia.
While the name of the program is changing, what matters most won’t, you have the choice to stay with us.
Your choice continues
You’ve always had choice and control over your provider. That doesn’t change under Inclusive Employment Australia.
If you’re already with Mylestones, you can continue your journey with us, even if offices move or change. We’ll make the process easy so your support continues without interruption.
Why stay with Mylestones?
- We know you – your goals, your strengths, your community
- Proven results – tens of thousands of people supported into meaningful roles
- Personalised support – one-on-one help before and after you start work
- Strong employer networks – across Brisbane, Cairns, Townsville, Bundaberg, Fraser Coast, Sunshine Coast, Gold Coast, Ipswich, Logan and more
- Inclusive approach – workplaces that value your skills and talents
Have questions?
Not sure what the Inclusive Employment Australia change means for you? Our Frequently Asked Questions explain what’s changing, what’s staying the same, and how you can keep Mylestones as your provider.
What happens if my local office changes?
Sometimes local offices move or change, but your support doesn't have to. If your Mylestones office changes location, you still have full choice and control over who provides your services. You're welcome to stay with Mylestones Employment, and our team will make the process simple and stress-free.
- You can still choose to stay with Mylestones.
- Your Case Manager will help make it simple.
- We offer flexible options including virtual appointments and outreach support.
How to stay with us
Staying with Mylestones Employment is simple - and you're in control. If you'd like to continue receiving our support, there are a few easy ways to let us know.
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Tell your local team you want to continue with Mylestones.
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Call us directly on 1300 635 627.
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Call the Inclusive Employment Australia National Customer Service line - 1800 805 260.
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Complete the form below and we will support you to take care of the rest.
If English is not your first language and you need an interpreter, call TIS National on 13 14 50 and ask for 1800 227 337. You will speak to the DES transition line.
If you are d/Deaf, hard-of hearing or have speech communication difficulties, use the National Relay Service to contact the DES transition line.
For more information, go to: www.accesshub.gov.au
Your future, your choice
We'll continue to work alongside you, from your first chat, to your first day at work and every step after.
Because with Inclusive Employment Australia, it's all about what matters most: your provider, your choice, your plan.