We know that leaving school or starting work can feel like a big step and can bring up lots of questions – our team is here to make the transition as simple as possible. Here are some of the most common questions we hear from people we support at Mylestones Solutions, along with straightforward answers to help you feel confident about your next steps.
Mylestones Solutions
What is Mylestones Solutions?
Mylestones Solutions helps people with disability, injury or health conditions build skills, confidence and their independence through supported work opportunities.
We are a local Disability Social Enterprise and Australian Disability Enterprise working across Queensland.
Our approach focuses on steady progress, real work experience and clear communication to make sure you are ready to take the next step with confidence. We offer School Leaver Employment Supports (SLES), Independent Employment Support (IES), supported employment, work crews, traineeships and internships.
What is a Disability Social Enterprise?
A Disability Social Enterprise is a business that employs people with disabilities and offers opportunities for them to connect and contribute to their community. Often, employment opportunities for people with disabilities can be limited. But at Mylestones Solutions we’re committed to changing that.
How is Mylestones Solutions different to Mylestones Employment?
Mylestones Solutions provides support to NDIS participants.
Mylestones Employment provide support through Department of Social Services (DSS) funded Inclusive Employment Australia (IEA).
I'm looking for a job, but not ready for open employment.
Whatever your work or career goals might be, we can support you at Mylestones Solutions. We offer a range of NDIS supported employment and transition to work options with full-time or part-time positions, award based wages, on-the-job training, traineeships or internships and, most importantly, a safe, supportive and inclusive working environment.
You can give us a call on 1300 635 627 and our team can work with you to understand where you are on your professional pathway through a discovery plan.
What is the difference between SLES and Inclusive Employment Australia (IEA)?
SLES is centered around supporting NDIS participants who have aspirations for employment however require support to build confidence, independence and capacity to become job ready. Inclusive Employment Australia is for finding a job and maintaining employment.
Inclusive Employment Australia (IEA) is a federally funded employment support which aims to assist in finding and maintaining employment.
If you are not sure where to start, give our team a call on 1300 635 627.
What is a Supported Employee?
A Supported Employee is a person with disability, injury, or health condition who is growing their experience in the workforce.Your NDIS plan should include funding for employment supports. You will be paid for the work that you do.
Do I earn an income if I am part of Mylestones Solutions?
Yes - as a supported employee.
Talk to our team on 1300 635 627 to find out more.
What is School Leaver Employment Support (SLES)
Mylestones Solutions offers the School Leaver Employment Support (SLES) to working age youth in their final years of school with employment goals in their NDIS plan.
SLES is intended for those not yet ready to move straight into open employment and instead require to build the confidence, skill development, and workplace exposure needed to find a job. Our employment support team work with participants to develop a core set of skills that help prepare for employment.
So, whether you want to figure out what to do next, or you just need help getting there, we will work with you to create a plan to reach your career goals.
SLES funding is generally available through NDIS for up to two years with participants working through a variety of individualised support plans.
What does the SLES program look like?
SLES is generally delivered in a combination of 1:1 and group-based activities. Group based activities are never more than 4-5 SLES clients at any given time.
SLES is designed to meet your employment aspirations, build independence and capacity to become job ready.
What programs are available through SLES?
We understand that each journey to employment looks different, which is why we cover a broad range of subjects to help build confidence and independence. These may include:
- Workplace communication and social skills
- Travel training – Understanding how to navigate travel and what is available to you
- Understanding workplace expectations
- Personal branding and presentation
- Life skills including money handling, taking instructions and time management
- On the Job training and experience
- Motivation and confidence
- Literacy and numeracy
- Self-employment development opportunities
- and much more
What are your work crews?
We employ people with disabilities in small commercial garden, maintenance and coffee cart crews across Queensland. By joining our crews, you can learn new skills, meet people and provide quality services to local businesses. You’ll also have access to traineeships and skilled support workers to guide you each step of the way.
Mylestones Garden Crew: Our garden crews employ people with disabilities to service small commercial gardens and undertake maintenance programs across Queensland for businesses. All staff receive training on how to use the equipment.
Mylestones Coffee Cart: Our coffee carts create employment opportunities for Queenslanders with barriers to work. Our coffee cart is located in Beenleigh but we attend events around South East Queensland. All staff receive training across a variety of areas of the coffee cart business.
See more about our work crews here.
How can I join a work crew or your transition to work programs?
If you have funding on your NDIS Plan that includes Capacity Building line items like “Finding and Keeping a Job”, “Improved Learning”, or "Supports in Employment" or the Stated School Leaver Employment Supports (SLES), you’ll be eligible to join in with Mylestones Solutions in your journey to employment. If you don’t have this type of funding that’s okay, we’d still love to hear from you.
If I don't want to work in your work crews, what other opportunities are there?
We have roles across our 6 Garden Crews, Mylestones Solutions Strathpine, Coffee Carts, Resource and Toy Library and our Customer Service Support team.
Where can I join the SLES program?
SLES is available at all CPL locations throughout QLD and Northern NSW. See our CPL Locations here
SLES is generally delivered in a office, library, community centre or at your home.
What other programs do you offer outside of SLES?
Individual Employment Supports allows a tailored program to meet you where you are now and work through until you reach your goals. It focuses on building your skills, confidence and experience needed to gain employment. Support is individualised and helps participants explore their career options and develop pathways to work.
Supports in Employment can be one of our Social Enterprises or an external employer, who provide the employment opportunities for participants to build their skills, confidence and work readiness.
Can a support worker be on site during work experience?
Yes, as part of our service offering, we can support SLES participants on the job throughout their work experience until their confidence increases.
What experience does the support worker have?
All employment support workers have experience and training in both disability support work and employment readiness training. All hold relevant blue and yellow cards and have been through the NDIS workers screening.
Do I have to work on specific days?
Work days and times are flexible to accommodate a client’s weekly schedule, however, are generally delivered from Monday to Friday between 8:30am and 5:00pm.
What kind of employers do you work with?
We will start by discussing what industry you are interested in, and if you have a particular work experience opportunity in mind. The choice is up to you; we will just support you to make it happen.
How do I know if I am ready for open employment? what are the next steps?
While our team will work alongside you to build those foundational skills and your capacity for work, we know that each individual is different, as is the role you may be seeking. We focus on providing individualised, capacity-building support at a pace that works for you.
I'm interested, what’s the first step?
For more information about how we can help with NDIS supported employment, please call us on 1300 635 627 or fill in this form.
You will be contacted within two business days to speak with a member of our team.
